IT Support

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Helping Hand?

If you would like more information on how Compu-tech can help your business then please call us on 01837 659714. We will advise you on the best solution to your situation.

Support and Maintenance Plans

exeter support maintenanceWe know that all businesses are different, so we offer different levels of IT Support in a flexible manner that should hopefully fit every companies requirements. If there is something not listed, please let us know and we will tailor the support to exactly fit your business.

You can choose from any of the four set packages, or please contact us to arrange any changes.

For those who prefer regular visits we can offer a fixed cost service be it for weekly visits or for quarterly.

General Support

PAYG

Level 1

Level 2

Level 3

Level 4

SLA No Yes Yes Yes Yes
 100% Response time None 8 Hours  8 Hours  4 Hours  2 Hours 
 Service hours

9am - 5pm

Mon - Fri

9am - 5pm

Mon - Fri

9am - 5pm

Mon - Fri

9am - 5.30am

Mon - Sat 

8am - 6pm

Mon - Sun 

Support hours /  month None  Up to 6   Up to 10 Up to 12  Unlimited 















Maintenance

All maintenance is done on an individual basis after a site assessment to determine which equipment is going to be covered and on what SLA agreement. We carry a large stock of spare parts and loan equipment. Please contact us for a no obligation site visit.

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Where we operate

We offer IT support, IT services and computer software in and around the South West, Devon, Cornwall, Dorset including Exeter, Plymouth, Okehampton, Crediton, Exmouth, Launceston, Yeovil, Bodmin, Brixham, Torquay, Tiverton and Barnstaple.

Registered Office

11 Balmoral Crescent
Okehampton
Devon
EX20 1AR

Tel: 01837 659714

Email: info@compu-tech.co.uk

Helpdesk

Ockment Community Centre
Okehampton
Devon
EX20 1AR

Tel: 0333 344 0076

Email: helpdesk@compu-tech.co.uk

Click here for contact form